alymo.

Data deletion

Jingxin software Inc. · Effective September 25, 2026

Email [email protected] with the subject “Alymo data deletion request”. You can request your whole Alymo account, specific information, or the data associated with Facebook sign-in.

  • Include your Alymo account ID or the email address associated with your Alymo account, if available. Facebook sign-in may not supply an email address; tell us if you signed in with Facebook and have no Alymo email.
  • Describe what you want removed. For Facebook data only, say “Delete my Facebook sign-in data”. For your entire account, say “Delete my Alymo account and associated personal data”.
  • Do not include your password, verification codes, access tokens or identity documents. If more information is necessary, we will explain how to verify account ownership securely.

We verify that the request comes from the account owner and clarify its scope. We then remove or de-identify the requested information that we no longer need to retain and send a completion response. That response explains any information retained for legal, security or transaction purposes, the reason, and any remaining steps. You can ask for the status by replying to the same email thread.

Facebook sign-in data includes the app-specific Facebook identifier linked to your Alymo account. If Facebook is your only way to sign in, removing that link can prevent further access. We will clarify the effect of the request before completing it. A full account deletion also covers associated personal content under Alymo’s control, subject to necessary retention and other people’s rights.

Deletion requests are handled by our team; sending the email does not instantly erase data. You may also need to clear local app data, device backups or browser storage. Deletion from Alymo does not delete your Facebook account or records independently held by a connected service or another recipient.

In your Facebook settings, find Apps and websites, select Alymo and choose the option to remove its access. Facebook may change the labels or placement of these controls.

Removing access in Facebook and deleting data held by Alymo are separate actions. To remove data already held by Alymo, send the deletion request above even if you have already removed the app from Facebook.

Jingxin software Inc. · Richmond, BC, Canada · [email protected]

Request deletion